Hi all,
I'm trying to upgrade our EP (Java only) from NW 7.0 to NW 7.4. We did a test on a POC server last Summer and it went fine.
Now, it's time to do real upgrade on our servers; of course, the old SUM version doesn't work anymore. I used MOPZ to generate new stack files, download the latest components and all.
Somehow, the SUM kept failing at step 5.5 - Preprocessing when it tries to Start shadow instance SCS.
The log only indicates that SUM tried to start the instance a 20 times (with 15-second pauses in between) so it gave up. The last part of the log shows
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Feb 11, 2014 1:50:36 PM [Info ]: All retrieved instances : 3
Feb 11, 2014 1:50:36 PM [Info ]: Correctly detected instance: 70 on host mydev
Feb 11, 2014 1:50:36 PM [Info ]: Correctly detected instance: 2 on host mydev
Feb 11, 2014 1:50:36 PM [Info ]: Correctly detected instance: 0 on host mydev
Feb 11, 2014 1:50:36 PM [Info ]: Instance has status STOPPED.
Feb 11, 2014 1:50:36 PM [Info ]: Starting instance number 2 on host mydev with timeout of 7200 seconds.
Feb 11, 2014 1:50:36 PM [Error ]: The maximum retry count (20) was reached.
Feb 11, 2014 1:50:36 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not start SAP instance with number 2.
Could not send the command to start the instance with number 2 on host mydev.
Error starting instance 2 on host mydev with timeout of 7200 seconds.
Errors while starting the instance.
javax.xml.ws.soap.SOAPFaultException: Invalid Credentials
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The only SAP Note I found is 1937296 where it says you'd need the latest kernel. But I've already had the latest kernel.
What bothers me is "Invalid Credentials" --> which credentials?
I tried several different things. Reset the upgrade, cleaned up the SUM directory, re-start the upgrade from scratch several times. I've also tried to re-start the instance; even re-started the server a couple of times ... to no avail :-(
I also tried to run the sapstartsrv command line
## ../SUM/sdt/data/kernel/sapstartsrv pf=../../DPK_SCS02_mydev -D
and I'd get the error
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Could not open the ICU common library.
The following files must be in the path described by
the environment variable "LD_LIBRARY_PATH":
libicuuc.so.50, libicudata.so.50, libicui18n.so.50 [/bas/741_REL/src/flat/nlsui0.c 1535] pid = 18978
LD_LIBRARY_PATH is currently set to /usr/sap/DPK/SYS/exe/run:/oracle/client/11x_64/instantclient [/bas/741_REL/src/flat/nlsui0.c 1538] pid = 18978
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Any help and/or suggestion would be greatly appreciated.
Regards,
Dao