Dear All,
We have upgraded our portal from SAP NW 7.0 SP 24 to NW 7.4 SP5.
But we have observed issue regarding portal favorites.
All the favorites user had saved in the previous version are not showing up after upgrade.
We have checked the "userhome" directory in KM content, we found out that for some user their are duplicate folders are present and out of which on folder containing the old favorites and the other one is blank.
When we tried to copy older favorites to the new folders then we were able to see favorited in the upgraded portal.
I was not sure why these duplicate folders are appearing in the KM.
Is there any work around available or is there any step which we have missed out during the upgrade??
Please help.
Best Regards,
Atul Dumbre